Services
We support you from the first calibration to everyday production
Beyond our software, we bring you over 30 years of experience in digital textile printing and colour management, so your workflow becomes more efficient, accurate and autonomous.
Consulting and calibration
We help you optimise your production, either by integrating our software into your current workflow or by designing a new, more efficient one tailored to you.
Our goal is for you to work as efficiently and autonomously as possible.
- Analysis and optimisation of your digital printing workflow.
- Fabric and paper calibrations on any digital printer on the market, and we teach you to do them yourself with our software.
- Advice on choosing machinery, paper and ink.
- Colour management for accurate, repeatable results.
Training 100% tailored to you
Learn to get the most out of our software in your own processes. Personalised technical training in two formats: you choose.
At your premises
Our technical team travels to your company and implements the solutions directly on your machines and workflows.
At our offices
On-site sessions at our offices in Sant Vicenç de Montalt, 35 km from Barcelona.
Want more information? Contact us and we’ll send you a proposal based on your needs.
Inèdit Care: always by your side
The exclusive support and maintenance programme for our customers: unlimited access to our technical team and to every new version of your software.
Technical support
Online, chat or phone support, a ticket system with full history and remote connection to your computer.
Colour experts
One-to-one session to review your situation and propose improvements to your workflow.
Always up to date
Access to all new versions, updates and drivers.
Ongoing training
Manuals, webinars and exclusive training, with discounts on on-site training.
| Without Inèdit Care | Inèdit Care | Inèdit Care Premium | |
|---|---|---|---|
| Online and phone technical support | By e-mail and phone | ✓ | ✓ |
| Remote connection to your workstation | €100/hour | ✓ | ✓ |
| Maximum response time (8 am – 6 pm CET) | — | Between 8 hours and 3 days | Between 1 and 4 hours |
| New versions and updates | — | ✓ | ✓ |
| Exclusive training and webinars | — | ✓ | ✓ |
| Discount on on-site and online training | — | 15% | 25% |
| One-to-one consulting session | — | 1 one-hour session | 2 one-hour sessions |
Custom and OEM software
We offer printing equipment manufacturers customised OEM versions of neoStampa, our RIP for digital textile printing.
An OEM version has exactly the same features as neoStampa: only the trade name, logo and brand change. You cut your R&D costs and offer your customers a market-proven RIP.
What is an OEM?
An OEM (Original Equipment Manufacturer) product is one that a third party acquires from its original manufacturer to add to its own offering and sell under its own brand.
Let’s talk
Tell us what you need and we’ll prepare a tailored proposal: consulting, training, Inèdit Care or an OEM version of neoStampa.
